Privacy Policy for Trahide

At Trahide, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and share information when you purchase an item from our website, contact us, or utilize our services.

Information We Collect

To process your order, you must provide certain information (which you authorized our payment provider to provide to us), such as your name, email address, postal address, payment information, and the details of the product you’re ordering. You may also choose to provide additional personal information if you contact us directly.

Why We Need Your Information and How We Use It

We rely on a number of legal bases to collect, use, and share your information, including:

  • To provide our services: We use your information to fulfill your order, settle disputes, or provide customer support.
  • When you have provided your affirmative consent: You may revoke this at any time, such as by signing up for our mailing list.
  • To comply with legal obligations: We retain information about your purchases if required by tax law or court order.
  • For our legitimate interests: To improve our services, provided these interests are not overridden by your rights.

Information Sharing and Disclosure

We share your personal information for limited reasons and in limited circumstances:

  • Service providers: We engage trusted third parties to perform functions and provide services, such as delivery companies. We share information only as necessary to perform these services.
  • Compliance with laws: We may share your information if it is necessary to respond to legal processes or government requests, enforce our agreements, or protect the rights, property, and safety of our customers.

Data Retention

We retain your personal information only for as long as necessary to provide our services and as described in this Privacy Policy. However, we may also be required to retain this information to comply with legal and regulatory obligations, resolve disputes, and enforce our agreements.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information:

  • Access: You have the right to access and receive a copy of the personal information we hold about you.
  • Change, restrict, delete: You have the right to change, restrict our use of, or delete your personal information. Except in exceptional circumstances, we will generally delete your personal information upon request.
  • Object: You can object to the processing of your information based on our legitimate interests or to receiving marketing messages after providing your express consent.
  • Complain: If you reside in the EU and wish to raise a concern, you have the right to do so with your local data protection authority.

Contact

For purposes of EU data protection law, I, Michele Traverso, am the data controller of your personal information. If you have any questions or concerns, you may contact me at:

Where to find us?
22380 SW 152nd Ave, Miami, FL 33170

Where to call us?
+1 (786) 205-4832
+1 (305) 281-7632

Where to write us?
info@trahide.com

Note: This privacy policy is a template and should be tailored to Trahide's specific practices. It is recommended to consult with a legal professional to ensure compliance with applicable laws and regulations.

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