Shipping Policy

Trahide is committed to delivering premium leather and hide products with reliability and transparency. This Shipping Policy provides detailed information about our shipping processes, ensuring clarity for our valued customers.

Shipping Locations

We offer shipping services within the United States and internationally. Please note that international shipments are subject to the terms and conditions of the carrier. Certain restrictions may apply based on destination country regulations.

Shipping Options and Delivery Times

We utilize UPS for all our shipments, offering a range of options including standard and expedited services. Delivery times are determined by UPS and calculated based on the shipping origin and the customer's location.

Shipping Costs

Shipping costs are calculated based on the weight, dimensions of the package, and the delivery address, in accordance with UPS rates. During the checkout process, the total shipping cost will be displayed before you complete your purchase.

Free Shipping Promotions

We periodically offer free shipping promotions as part of our marketing strategies. These promotions may vary monthly and can include automatic discounts, complimentary items, or special activities. For current offers, please visit our Promotions Page.

Order Processing Time

Orders are processed within 1 to 2 business days, Monday through Friday. Orders placed on weekends or public holidays will be processed on the next business day.

Shipment Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information. You can monitor your shipment's status through our website, via email, or by contacting us directly.

Returns and Exchanges

If you are not completely satisfied with your purchase, we accept returns and exchanges within 7 days of receiving the product. For more details, please refer to our Return Policy.

Shipping Insurance and Liability

Shipping insurance and liability are governed by the carrier's policies. Customers may opt for additional insurance coverage at their discretion. For more information, please consult UPS's terms and conditions.

Contact Us

If you have additional questions about our shipping policy, please do not hesitate to contact us:

Email: info@trahide.com

Phone: (786) 205-4832

Thank you for choosing Trahide. We look forward to serving you with our exceptional products and services.